Administrative Assistant (Part-Time) Afternoons

Wellness Counseling LLC is an outpatient behavioral health practice that is focused on providing behavioral health services and substance abuse counseling for teens and adults, in a warm and inviting atmosphere. Our principles are respect, instilling hope, psycho-education, and the highest degree of professionalism. Not only do we treat the underlying issue, but we educate each person along the way.

We are currently seeking a PART-TIME Administrative assistant for afternoons 12PM-6PM, M-Th and Fri 9AM-3PM for 30 to 35 hours a week for our Southgate office. This position starts at $18 per hour and the rate will be re-assessed in 90 days. In this role you will check-in patients, answer phone calls, and collect co-pays. Other duties include the following:

• Prior authorizations experience preferred. 
• Reconcile patient accounts, outstanding balances, patient refunds and collections.
• Verify, update, and obtain patient insurance coverage
• Faxing, scanning and copying
• Scanning documents into the electronic chart
• Previous front desk, reception/receptionist, administrative assistant, or office experience preferred
• Knowledge of billing and insurance coverage is preferred

• Resolve problems of unpaid claims and aging invoicing
• Excellent organizational skills and ability to multitask
• Proficient computer skills and experience using Microsoft Office/ EMR
• Strong customer service and interpersonal communication skills
• High School Diploma required
• Bachelor’s Degree preferred
• An interest in psychology, counseling, the behavioral sciences, social work, or healthcare is strongly preferred
• Responsible for closed case records
• Any other projects that the Office Manager may assign

EMR Used:

• Theranest

Financial Duties:

• Billing
• Purchasing office supplies
• Processing, accepting payments
• Submitting insurance claims
• Expense reports

Hours:

• Monday-Thursday 12PM-6PM
• Friday 9AM-3PM
• No Weekends & No Holidays, 
• Hours are expected to increase.

Minimum Qualifications:

• High School Diploma
• Two years of progressively working with BC/BS, Medicare, Workers Comp, and other Commercial insurances in a healthcare setting.
• Strong organizational and time management skills
• Adheres to insurance industry and patient confidentiality rules.
• Computer literacy with basic office software programs

Salary: starts at a minimum of $18.00 per hour based on experience

PLEASE NO PHONE CALLS, Fax or email resume and letter of interest to 734-785-8328. Applications without a resume will be declined.